PRIVACY POLICY
Your Privacy Matters
We respect your privacy. This policy explains how we collect, use, and protect your personal information when you use this website.
1. What Information We Collect
We may collect:
Information you provide
- Name
- Email address
- Phone number
- Any message or enquiry you submit through our contact forms
Automatically collected information
- IP address
- Browser type
- Device information
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide support and information
- Improve our website and user experience
- Monitor site performance and usage
We do not sell your personal information.
3. Cookies and Tracking
Our website may use cookies to:
- Improve functionality
- Understand how users interact with the site
- Enhance your browsing experience
You can disable cookies in your browser settings if you prefer.
4. Sharing Your Information
We may share your information with:
- Trusted service providers (e.g. hosting, analytics)
- Regulatory authorities if required by law
All third parties are required to protect your information.
5. Data Security
We take reasonable steps to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
However, no online system is completely secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion where applicable
To do so, please contact us using the details below.
7. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page.
9. Contact Us
If you have any questions about this policy or your personal information, please contact us:
Email: info@shanur.co.za
Phone: 087 405 9660